ALFI Global Asset Management Conference
Connecting investors and meaningful projects
Rafal is the Conducting Officer for Distribution, Marketing, and TA Oversight at Franklin Templeton Luxembourg, and Head of International Intermediary Oversight. He also serves as Fund Board Director for private asset products.
He has 27 years of experience in financial services and prior to moving to asset manager 8 years ago he worked for the asset servicers where he led Businesses, Product Management and Operational teams in Luxembourg, Ireland and Poland, working for HSBC, BNP Paribas Securities Services, Citibank and UniCredit Group.
Rafal holds an Executive MBA from the University of Illinois and is a member of ALFI, Findel Group, and ILA.
Speaking at
Performance used to be the differentiator. But service excellence is now an equally important area and is often the critical factor driving investor choice. Investors are in charge – they have near-complete transparency on fund performance and can easily find and share information on service. They expect speed, transparency, personalization and digital engagement, regardless of region, language or distribution model. And if the experience falls short, switching is only a click away. For asset managers wanting to expand, this creates a complex challenge: how do you deliver personalised, locally relevant investor experiences while maintaining consistent global standards and operational efficiency?
This session is kindly sponsored by SS&C Technologies
Senior Director, Product and Solution Consulting
Global Head of Fund Client
Conducting Officer, Head of International Intermediary Oversight
CEO